Signature Service
A commitment to profitable growth
Launched in 1993, Signature Service is a year-round written commitment between electrical distributors and ABB that is renewed annually.
It’s a complete service package designed to help you increase profits by reducing transaction costs and increasing sales.
You commit to support specific product lines at specific levels throughout the year. In turn, we commit to provide you with the highest quality service available in the industry today.
As a Signature Service distributor, here is a summary of the proven cost reduction and sales growth features at your disposal. Our goal is to make it as easy and as profitable for you to stock and sell our products.
Cost reduction
- One-stop shop for widest product range from a single manufacturer
- Order fulfillment from Canadian distribution center
- One order, one shipment, one invoice
- Order fill rate of 96.7% - priority stock for fast-moving items
- 100% accurate shipments, 99.9% of the time
- Prepaid freight on all made to stock items
- Scheduled deliveries
- Advance shipment notification
- Simple returns policy
- Vendor Managed Inventory program – consultation and onboarding
- Business Process Improvement (BPI) consultation
Sales growth
- Dedicated regional sales force for Installation Products (T&B) offering
- Quality brand name recognition – the brands end users know and trust
- Core Canadian-made product offering – in Canada, for Canada
- Continuous product improvement and innovation
- Branch Incentive Program
- Annual growth planning at branch level with ABB sales representative
- Joint sales calls to end-user accounts
- PowerTrain™ online training platform
- National and regional promotions
- End-user focused marketing campaigns, product literature and web site
- Regular presence at industry trade shows